{"id":3428,"date":"2025-10-28T08:17:28","date_gmt":"2025-10-28T06:17:28","guid":{"rendered":"https:\/\/www.hotelizvoare.ro\/?page_id=3428"},"modified":"2025-10-28T10:43:13","modified_gmt":"2025-10-28T08:43:13","slug":"termeni-si-conditii","status":"publish","type":"page","link":"https:\/\/www.hotelizvoare.ro\/en\/termeni-si-conditii\/","title":{"rendered":"Termeni \u0219i condi\u021bii"},"content":{"rendered":"<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>2. Drepturile utilizatorului<\/strong><\/p>\n\n\n\n<p>Utilizatorul www.hotelizvoare.ro are dreptul s\u0103 acceseze \u0219i s\u0103 vizualizeze con\u021binutul site-ului, s\u0103 tip\u0103reasc\u0103 p\u0103r\u021bi ale acestuia pe suport de h\u00e2rtie \u0219i s\u0103 salveze pagini \u00een format electronic, exclusiv \u00een scopuri personale, non-comerciale. Site-ul este disponibil doar pentru persoane fizice sau juridice care pot \u00eencheia contracte valabile \u00een conformitate cu legisla\u021bia rom\u00e2n\u0103. \u00cen mod expres, site-ul \u0219i serviciile oferite prin intermediul acestuia nu sunt disponibile persoanelor sub 18 ani. Materialele disponibile \u00een sau prin intermediul site-ului sunt furnizate exclusiv \u00een scopuri de informare.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>3. Obligatiile utilizatorului<\/strong><\/p>\n\n\n\n<p>Acest site, \u00eempreun\u0103 cu toate modulele \u0219i materialele sale, este proprietatea \u00eenregistrat\u0103 a Biosan SRL.<\/p>\n\n\n\n<p>Sunte\u021bi de acord sa respecta\u021bi urm\u0103toarele obliga\u021bii incluz\u00e2nd \u0219i f\u0103r\u0103 a se limita la:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Este interzis\u0103 copierea, reproducerea, republicarea, \u00eenc\u0103rcarea, postarea, modificarea, transmiterea sau distribuirea site-ului \u0219i a materialelor prezentate f\u0103r\u0103 permisiunea BIOSAN SRL. Utilizarea neautorizat\u0103 a acestui site \u0219i\/sau a materialelor con\u021binute poate constitui o \u00eenc\u0103lcare a legisla\u021biei privind drepturile de autor, m\u0103rcile comerciale, proprietatea intelectual\u0103 sau alte reglement\u0103ri legale.<\/li>\n\n\n\n<li>Este interzis\u0103 transmiterea de materiale cu caracter politic, pornografic, rasist sau orice alte materiale care contravin legii.<\/li>\n\n\n\n<li>Este interzis\u0103 crearea de baze de date sau manuale prin desc\u0103rcarea con\u021binutului site-ului pagin\u0103 cu pagin\u0103. Copiile pot fi realizate doar \u00een conformitate cu termenii de utilizare.<\/li>\n\n\n\n<li>Informa\u021biile furnizate de dumneavoastr\u0103 nu trebuie s\u0103 con\u021bin\u0103 viru\u0219i, \u201eCai Troieni\u201d, mecanisme de tip \u201ebomb\u0103 logic\u0103\u201d sau alte metode de programare menite s\u0103 interfereze cu sau s\u0103 intercepteze func\u021bionarea sistemului nostru.<\/li>\n\n\n\n<li>Solicit\u0103rile privind redistribuirea sau republicarea con\u021binutului trebuie adresate c\u0103tre SC BIOSAN SRL la adresa: office@hotelizvoare.ro<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>4. Con\u021binut exterior<\/strong><\/p>\n\n\n\n<p>\u00cen con\u021binutul site-ului nostru pot fi incluse module statistice, linkuri c\u0103tre \u0219i de la site-uri externe, precum \u0219i alte materiale provenite de la p\u0103r\u021bi ter\u021be. Acestea sunt incluse deoarece le consider\u0103m relevante pentru dumneavoastr\u0103 sau pentru S.C. Biosan SRL. Ne declin\u0103m orice responsabilitate cu privire la acurate\u021bea, con\u021binutul sau disponibilitatea informa\u021biilor reg\u0103site pe site-uri care au leg\u0103tur\u0103 cu acest site. Con\u021binutul acestor site-uri se poate modifica f\u0103r\u0103 notificare prealabil\u0103, motiv pentru care nu suntem r\u0103spunz\u0103tori pentru con\u021binutul, serviciile sau orice alte situa\u021bii legate de sau provenite din aceste site-uri. Aceste site-uri ter\u021be pot utiliza propriile cookies, pot colecta date sau solicita informa\u021bii de la utilizatori.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>5. Utilizarea datelor<\/strong><\/p>\n\n\n\n<p>Dumneavoastr\u0103 sunte\u021bi de acord c\u0103 folosi\u021bi site-ul pe propriul risc. SC BIOSAN SRL nu \u00ee\u0219i asum\u0103 nicio responsabilitate cu privire la corectitudinea \u0219i exactitatea informa\u021biilor prezentate. www.hotelizvoare.ro este un site cu con\u021binut informativ. SC BIOSAN SRL nu garanteaz\u0103 \u00een niciun fel, explicit sau implicit, actualitatea \u0219i integralitatea datelor \u0219i informa\u021biilor publicate pe site. Eventualele neconcordan\u021be sau erori care pot ap\u0103rea \u00eentre con\u021binutul site-ului \u0219i informa\u021biile reale nu implic\u0103 nicio r\u0103spundere, de orice natur\u0103, din partea SC BIOSAN SRL. Ne rezerv\u0103m dreptul de a modifica, corecta sau \u00eembun\u0103t\u0103\u021bi site-ul \u00een orice moment, f\u0103r\u0103 notificare prealabil\u0103.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>6. Clauze de ner\u0103spundere<\/strong><\/p>\n\n\n\n<p><strong>Dumneavoastr\u0103 sunte\u021bi de acord c\u0103 folosi\u021bi site-ul pe propriul risc.<\/strong><\/p>\n\n\n\n<p>Datele \u0219i informa\u021biile accesibile publicului pe acest site nu constituie garan\u021bii, consultan\u021b\u0103 sau angajament din partea SC BIOSAN SRL.<\/p>\n\n\n\n<p>SC BIOSAN SRL nu va putea fi f\u0103cut\u0103 r\u0103spunz\u0103toare fa\u021b\u0103 de nicio persoan\u0103 sau entitate pentru niciun fel de daune care ar rezulta, direct sau indirect, din folosirea site-ului, ca urmare a oric\u0103rei erori sau omisiuni. Ne rezerv\u0103m dreptul de a anula sau de a modifica rezerv\u0103ri atunci c\u00e2nd se dovede\u0219te c\u0103 un oaspete este angajat \u00een activit\u0103\u021bi frauduloase sau nepotrivite, f\u0103r\u0103 niciun fel de r\u0103spundere fa\u021b\u0103 de dumneavoastr\u0103.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>7. Newsletter \u0219i materiale promo\u021bionale<\/strong><\/p>\n\n\n\n<p>\u00cen urma consim\u021b\u0103m\u00e2ntului dumneavoastr\u0103, este posibil s\u0103 primi\u021bi materiale promo\u021bionale, oferte sau chestionare din partea noastr\u0103 sau a colaboratorilor no\u0219tri. \u00cen cazul \u00een care dori\u021bi s\u0103 nu mai primi\u021bi astfel de materiale, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi prin pagina de contact de pe site sau la adresa de e-mail: office@hotelizvoare.ro.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>8. Tarife<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tarifele difer\u0103 \u00een func\u021bie de tipul de camer\u0103 ales, pachetul selectat, perioada de cazare, precum \u0219i de num\u0103rul de persoane care vor fi cazate \u00een camera respectiv\u0103.<\/li>\n\n\n\n<li>Toate tarifele afi\u0219ate pe site, \u00een ofertele oficiale \u0219i pe platformele de rezervare includ TVA, \u00een conformitate cu legisla\u021bia \u00een vigoare din Rom\u00e2nia.<\/li>\n\n\n\n<li>\u00cen prezent, cota standard de TVA aplicabil\u0103 este de 21% pentru serviciile generale \u0219i 11% pentru serviciile de cazare \u0219i alimenta\u021bie public\u0103 (TVA 11% \u0219i 21%).<\/li>\n\n\n\n<li>Tarifele afi\u0219ate pe site sunt exprimate pe camer\u0103, pe noapte, \u0219i includ:\n<ul class=\"wp-block-list\">\n<li>mic dejun,<\/li>\n\n\n\n<li>Wi-Fi gratuit,<\/li>\n\n\n\n<li>parcare gratuit\u0103,<\/li>\n\n\n\n<li>acces la piscina exterioar\u0103 cu ap\u0103 termal\u0103 \u0219i ciub\u0103r,<\/li>\n\n\n\n<li>acces la sala de sport,<\/li>\n\n\n\n<li>acces la locul de joac\u0103 interior.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>\u00cen cazul ofertelor speciale, tarifele sunt exprimate pe persoan\u0103 \u0219i variaz\u0103 \u00een func\u021bie de tipul camerei. Fiecare ofert\u0103 special\u0103 (Cr\u0103ciun, Revelion, Pa\u0219te, 1 Decembrie, 8 Martie, Halloween, Valentine\u2019s Day, Rusalii etc.) este personalizat\u0103 \u0219i prezentat\u0103 \u00een detaliu.<\/li>\n\n\n\n<li>\u00cen perioada vacan\u021belor \u0219colare \u0219i \u00een sezonul estival, camerele se valorific\u0103 exclusiv prin pachete de cazare cu demipensiune.<\/li>\n\n\n\n<li>Tarifele de cazare cu demipensiune includ:\n<ul class=\"wp-block-list\">\n<li>mic dejun tip bufet suedez,<\/li>\n\n\n\n<li>un buget tip fi\u0219\u0103 cont \u00een valoare de 120 lei\/persoan\u0103\/zi pentru mesele de pr\u00e2nz\/cin\u0103 (servite \u00e0 la carte \u00een restaurant),<\/li>\n\n\n\n<li>acces la piscina exterioar\u0103 cu ap\u0103 termal\u0103 \u0219i ciub\u0103r,<\/li>\n\n\n\n<li>acces la sala de sport,<\/li>\n\n\n\n<li>parcare \u0219i internet Wi-Fi gratuit.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Tarifele nu includ taxa de promovare turistic\u0103, reprezent\u00e2nd 2% din valoarea tarifelor de cazare (f\u0103r\u0103 TVA\/camer\u0103\/noapte), conform Hot\u0103r\u00e2rii Consiliului Local nr. 123\/27.12.2022. Tarifele sunt exprimate \u00een RON.<\/li>\n\n\n\n<li>Tarifele sunt diferen\u021biate pentru zilele de weekend \u0219i cele din cursul s\u0103pt\u0103m\u00e2nii. Se consider\u0103 zile de weekend: vineri \u0219i s\u00e2mb\u0103ta.<\/li>\n\n\n\n<li>Pentru weekend, rezerv\u0103rile se fac pentru minimum 2 nop\u021bi de cazare, indiferent de tipul camerei (vineri \u2013 s\u00e2mb\u0103t\u0103 \u2013 duminic\u0103).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>9. Politica de rezervare<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rezerv\u0103rile pot fi efectuate prin: rezerv\u0103ri directe pe site, e-mail, telefon, parteneri autoriza\u021bi (agen\u021bii de turism), platforme online (ex. Booking).<\/li>\n\n\n\n<li>Rezervarea este considerat\u0103 finalizat\u0103 doar dup\u0103 confirmarea prin e-mail.<\/li>\n\n\n\n<li>Pentru rezerv\u0103rile directe pe site sau cele efectuate prin intermediul platformelor online, se va solicita o garan\u021bie cu card de credit pentru confirmarea rezerv\u0103rii.<\/li>\n\n\n\n<li>Rezervarea dumneavoastr\u0103 poate fi confirmat\u0103 doar dac\u0103 ne furniza\u021bi toate informa\u021biile solicitate. V\u0103 rug\u0103m s\u0103 v\u0103 asigura\u021bi c\u0103 datele personale sunt corecte \u0219i complete.<\/li>\n\n\n\n<li>Rezerv\u0103rile devin ferme doar \u00een urma pl\u0103\u021bii unui avans de minimum 50% din contravaloarea total\u0103 a serviciilor solicitate.<\/li>\n\n\n\n<li>Diferen\u021ba p\u00e2n\u0103 la contravaloarea total\u0103 a serviciilor de cazare se achit\u0103 p\u00e2n\u0103 la momentul check-in-ului sau direct la recep\u021bie, \u00een numerar sau cu card bancar.<\/li>\n\n\n\n<li>Rezerv\u0103rile telefonice, last minute, negarantate prin plata unui avans sau comunicarea datelor unui card bancar valid, sunt p\u0103strate \u00een sistemul de rezerv\u0103ri p\u00e2n\u0103 la ora 17:00 \u00een ziua check-in-ului. Dup\u0103 aceast\u0103 or\u0103, \u00een lipsa unei confirm\u0103ri prealabile, rezerv\u0103rile vor fi anulate automat din sistem.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>10.<\/strong> <strong>Modalit\u0103\u021bi de plat\u0103 \u0219i facturare<\/strong><\/p>\n\n\n\n<p><strong>Metode de plat\u0103 acceptate<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Numerar la recep\u021bia hotelului<\/li>\n\n\n\n<li>Card de credit\/debit<\/li>\n\n\n\n<li>Transfer bancar<\/li>\n\n\n\n<li>Carduri de vacan\u021b\u0103: Pluxee (Sodexo), Up Rom\u00e2nia, Edenred Plata cu cardul este disponibil\u0103 at\u00e2t la recep\u021bia hotelului, c\u00e2t \u0219i la restaurant. Accept\u0103m urm\u0103toarele tipuri de carduri:<br>VISA, VISA Electron, VISA PayWave, MasterCard, Maestro, Cirrus, Revolut. Sunt acceptate \u0219i cardurile contactless.<\/li>\n<\/ul>\n\n\n\n<p><strong>Facturare \u0219i documente fiscale<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00cen unitate se elibereaz\u0103 bon fiscal pentru orice serviciu prestat.<\/li>\n\n\n\n<li>Serviciile solicitate sunt facturate \u0219i transmise odat\u0103 cu confirmarea rezerv\u0103rii.<\/li>\n\n\n\n<li>Pentru emiterea facturii fiscale, v\u0103 rug\u0103m s\u0103 transmite\u021bi corect datele personale:<\/li>\n\n\n\n<li>Persoan\u0103 fizic\u0103: CNP \u0219i adres\u0103 complet\u0103<\/li>\n\n\n\n<li>Persoan\u0103 juridic\u0103: denumirea societ\u0103\u021bii \u0219i CUI<\/li>\n<\/ul>\n\n\n\n<p><strong>Aten\u021bie la efectuarea pl\u0103\u021bilor!<\/strong> \u00cencep\u00e2nd cu data de 01.01.2024, nu se mai poate modifica clientul pentru facturile fiscale emise. Dac\u0103 achita\u021bi avansul pe persoan\u0103 fizic\u0103, acesta nu mai poate fi transferat ulterior pe firm\u0103 sau pe numele altei persoane.<\/p>\n\n\n\n<p><strong>Plat\u0103 cu card de vacan\u021b\u0103<\/strong><\/p>\n\n\n\n<p>Pentru achitarea avansului cu card de vacan\u021b\u0103, v\u0103 rug\u0103m s\u0103 ne furniza\u021bi urm\u0103toarele informa\u021bii:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Numele \u0219i prenumele titularului<\/li>\n\n\n\n<li>Adresa<\/li>\n\n\n\n<li>CNP (obligatoriu)<\/li>\n\n\n\n<li>Firma emitent\u0103 a cardului (Edenred, Up, Sodexo)<\/li>\n\n\n\n<li>Num\u0103rul cardului<\/li>\n\n\n\n<li>Data expir\u0103rii<\/li>\n\n\n\n<li>Suma pe care dori\u021bi s\u0103 o debit\u0103m<\/li>\n<\/ul>\n\n\n\n<p><strong>Important:<br><\/strong>La cazare, titularul cardului trebuie s\u0103 fie prezent. Avansul achitat cu card de vacan\u021b\u0103 nu se poate restitui, \u00eens\u0103 poate fi reprogramat \u00een anumite condi\u021bii.<\/p>\n\n\n\n<p><strong>Servicii de restaurant<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pentru bon fiscal cu RO, v\u0103 rug\u0103m s\u0103 \u00eel solicita\u021bi \u00eenainte de emiterea acestuia.<\/li>\n\n\n\n<li>Pentru factura fiscal\u0103, solicitarea trebuie f\u0103cut\u0103 \u00een ziua oferirii serviciilor de mas\u0103.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>11. Politica de anulare, modificare, reprogramare<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Anul\u0103rile se comunic\u0103 de c\u0103tre client<\/strong> direct la recep\u021bia Hotel Izvoare, prin fax la 0350 412 200 sau prin e-mail la: rezervari@hotelizvoare.ro \/ office@hotelizvoare.ro. Anularea intr\u0103 \u00een vigoare <strong>doar dup\u0103 confirmarea scris\u0103<\/strong> din partea hotelului.<\/li>\n\n\n\n<li><strong>Orice anulare de rezervare<\/strong> se transmite \u00een scris la adresa rezervari@hotelizvoare.ro cu: \n<ul class=\"wp-block-list\">\n<li>minimum <strong>2 zile calendaristice<\/strong> \u00eenainte de prima zi de cazare \u00een <strong>extrasezon<\/strong>\/<strong>sezon intermediar<\/strong><\/li>\n\n\n\n<li>minimum <strong>14 zile calendaristice<\/strong> \u00eenainte \u00een cazul <strong>pachetelor speciale<\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Rezerv\u0103rile pot fi anulate gratuit<\/strong> cu cel pu\u021bin <strong>48h \u00eenainte de data check-in-ului<\/strong> pentru:\n<ul class=\"wp-block-list\">\n<li>rezerv\u0103rile efectuate <strong>direct c\u0103tre hotel<\/strong><\/li>\n\n\n\n<li>rezerv\u0103rile prin <strong>agen\u021bii partenere<\/strong>, pe baza unei comenzi de anulare din partea agen\u021biei contractante<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Anul\u0103rile efectuate dup\u0103 acest termen<\/strong> se consider\u0103 \u201e<strong>No Show<\/strong>\u201d \u0219i se factureaz\u0103 <strong>100% din tariful contractat pe camer\u0103<\/strong> pentru \u00eentreaga perioad\u0103 rezervat\u0103.<\/li>\n\n\n\n<li><strong>Modificarea perioadei de cazare sau a tipului de camer\u0103<\/strong> se face <strong>prin solicitare scris\u0103<\/strong>, confirmat\u0103 de recep\u021bia hotelului,<strong> \u00een limita locurilor disponibile<\/strong>.<\/li>\n\n\n\n<li><strong>Modificarea perioadei de cazare \u00een timpul sejurului nu este permis\u0103<\/strong>. Dac\u0103 perioada se scurteaz\u0103, se va factura <strong>integral contravaloarea caz\u0103rii<\/strong>.<\/li>\n\n\n\n<li><strong>\u00cen cazuri excep\u021bionale<\/strong> (accident, deces \u00een familie, spitalizare \u2013 cu acte doveditoare), anularea se poate face cu <strong>24h \u00eenainte de check-in<\/strong>. \u00cen acest caz, <strong>suma achitat\u0103 ca avans nu se restituie<\/strong>, \u00eens\u0103 <strong>sejurul se poate reprograma<\/strong> \u00eentr-o perioad\u0103 disponibil\u0103, agreat\u0103 de ambele p\u0103r\u021bi.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>12. Politica de check-in \u0219i check-out<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ora de check-in este 15:00.<\/strong><\/li>\n\n\n\n<li>Este posibil\u0103 cazarea \u0219i dup\u0103 ora <strong>13:30<\/strong>, \u00eens\u0103 acest lucru depinde de <strong>disponibilitatea \u00een ziua respectiv\u0103<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>Ave\u021bi obliga\u021bia de a prezenta cartea de identitate sau pa\u0219aportul pentru \u00eenregistrarea \u00een sistemul de gestiune hotelier \u0219i eliberarea cardului de acces \u00een camer\u0103. De asemenea, trebuie s\u0103 verifica\u021bi \u0219i s\u0103 semna\u021bi fi\u0219a de anun\u021bare a sosirii \u0219i plec\u0103rii.<\/p>\n\n\n\n<p><strong>Check-in \/ Check-out<\/strong><br>Ora de check-out: 11:30<br>(ora la care se sisteaz\u0103 toate serviciile incluse \u00een pachet)<\/p>\n\n\n\n<p><strong>Early check-in \/ Late check-out<\/strong><br>Disponibile doar dac\u0103 \u00een ziua respectiv\u0103 sunt mai mult de 5 camere libere.<br>V\u0103 rug\u0103m s\u0103 contacta\u021bi recep\u021bia hotelului cu o zi \u00eenainte de sosire\/plecare.<br>Aceste servicii implic\u0103 costuri suplimentare.<\/p>\n\n\n\n<p><strong>Late check-out:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>P\u00e2n\u0103 la ora 16:00 \u2192 supliment de 80 RON<\/li>\n\n\n\n<li>P\u00e2n\u0103 la ora 18:00 \u2192 supliment de 140 RON<\/li>\n\n\n\n<li>Dup\u0103 ora 18:00 \u2192 se achit\u0103 integral contravaloarea unei nop\u021bi de cazare<\/li>\n<\/ul>\n\n\n\n<p><strong>Early check-in:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00cencep\u00e2nd cu ora 10:00 \u2192 supliment de 80 RON<\/li>\n\n\n\n<li>\u00cencep\u00e2nd cu ora 08:00 \u2192 supliment de 140 RON<\/li>\n\n\n\n<li>Serviciul poate fi confirmat cu 24 de ore \u00eenainte de check-in<\/li>\n<\/ul>\n\n\n\n<p><strong>Alte informa\u021bii utile<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La eliberarea camerei, cardurile de acces trebuie predate la recep\u021bie. \u00cen cazul \u00een care cardul nu poate fi returnat, se va percepe o tax\u0103 suplimentar\u0103.<\/li>\n\n\n\n<li>Produsele consumate din minibar se achit\u0103 la recep\u021bia hotelului.<\/li>\n\n\n\n<li>Accesul la saun\u0103 \u0219i serviciile de masaj sunt contra cost \u0219i se fac cu programare prealabil\u0103 la recep\u021bie.<\/li>\n\n\n\n<li>Obiectele uitate sau g\u0103site \u00een camer\u0103 sau \u00een incinta hotelului sunt p\u0103strate maximum 3 luni.<\/li>\n\n\n\n<li>Hotelul nu \u00ee\u0219i asum\u0103 r\u0103spunderea pentru obiectele pierdute \u00een incinta hotelului, \u00een restaurant sau \u00een zona de plaj\u0103\/piscin\u0103\/bar.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>13. Politica pentru copii \u0219i paturi suplimentare<\/strong><\/p>\n\n\n\n<p>Familiile cu copii sunt binevenite la Hotel Izvoare.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Copiii sub 7 ani beneficiaz\u0103 de gratuitate pentru cazare \u0219i mic dejun.<\/li>\n\n\n\n<li>Pentru copiii sub 2 ani, exist\u0103 posibilitatea oferirii unui p\u0103tu\u021b pentru bebelu\u0219i. V\u0103 rug\u0103m s\u0103 ne comunica\u021bi aceast\u0103 op\u021biune \u00een momentul efectu\u0103rii rezerv\u0103rii.<\/li>\n\n\n\n<li>Copiii cu v\u00e2rsta \u00eentre 7 \u0219i 14 ani ne\u00eemplini\u021bi sunt caza\u021bi \u00een camere \u00eempreun\u0103 cu p\u0103rin\u021bii. Camerele vor fi dotate cu paturi suplimentare, contra cost. Mesele de pr\u00e2nz \u0219i cin\u0103 se achit\u0103 conform comenzii \u00e0 la carte.<\/li>\n\n\n\n<li>Copiii peste 14 ani sunt considera\u021bi adul\u021bi \u0219i achit\u0103 cazarea \u0219i masa conform tarifelor pentru adul\u021bi.<\/li>\n\n\n\n<li>Camerele ocupate de un adult \u0219i un copil cu v\u00e2rsta mai mare de 7 ani sunt considerate camere duble.<\/li>\n\n\n\n<li>Hotel Izvoare nu accept\u0103 cazarea copiilor sub 18 ani care nu sunt \u00eenso\u021bi\u021bi de p\u0103rin\u021bi sau de reprezentan\u021bii legali, cu excep\u021bia celor care fac parte din grupuri organizate, \u00eenso\u021bi\u021bi de conduc\u0103torul de grup.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>14. Politica pentru animale de companie<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00cen incinta hotelului \u0219i \u00een restaurant, este strict interzis accesul cu animale de companie, indiferent de talia acestora.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>15. Fumatul<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fumatul este strict interzis \u00een camere \u0219i \u00een spa\u021biile adiacente, conform legisla\u021biei aplicabile \u00een vigoare (Legea nr. 15\/2016). Este permis doar \u00een spa\u021biile special amenajate \u0219i semnalizate.<\/li>\n\n\n\n<li>\u00cen incinta hotelului, fumatul este permis exclusiv:\n<ul class=\"wp-block-list\">\n<li>pe terasele \u0219i balcoanele camerelor,<\/li>\n\n\n\n<li>pe terasa restaurantului,<\/li>\n\n\n\n<li>pe terasa piscinei.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Nerespectarea acestei cerin\u021be, \u00een cazul \u00een care fumatul produce pagube materiale (ex. deteriorarea mochetei, perdelelor, draperiilor, mobilierului), atrage:\n<ul class=\"wp-block-list\">\n<li>amenda stabilit\u0103 conform regulamentului intern, comunicat\u0103 \u00een mapa de prezentare,<\/li>\n\n\n\n<li>\u00eencasarea contravalorii pagubelor produse.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>16. Notific\u0103ri<\/strong><\/p>\n\n\n\n<p>Orice notific\u0103ri \u00een leg\u0103tur\u0103 cu termenii \u0219i condi\u021biile con\u021binute pe site pot fi trimise la adresa: <strong>office@hotelizvoare.ro<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>17. \u00cencetare acceptare<\/strong><\/p>\n\n\n\n<p>Ace\u0219ti termeni sunt \u00een vigoare pe toat\u0103 durata acces\u0103rii site-ului. Dumneavoastr\u0103 pute\u021bi \u00eenceta acceptarea ace\u0219tor termeni \u00een orice moment prin deconectarea de la folosirea Site-ului \u0219i prin distrugerea tuturor materialelor ob\u021binute \u0219i a tuturor documentelor aflate \u00een leg\u0103tur\u0103 fie c\u0103 sunt f\u0103cute \u00een conformitate cu termenii Acordului, fie \u00een orice alt mod.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>18. Legea aplicabil\u0103<\/strong><\/p>\n\n\n\n<p>Legea aplicabil\u0103 este legea rom\u00e2n\u0103. Eventualele litigii decurg\u00e2nd din prezentul acord vor fi solu\u021bionate de instan\u021ba competent\u0103 de la sediul SC BIOSAN SRL. Dumneavoastr\u0103 sunte\u021bi de acord c\u0103 orice ac\u021biune \u00een justi\u021bie decurg\u00e2nd din sau \u00een leg\u0103tur\u0103 cu termenii prezentului acord va fi introdus\u0103 la instan\u021bele de judecat\u0103 din Rom\u00e2nia, de la sediul SC BIOSAN SRL.<\/p>\n\n\n\n<p class=\"small\">ULTIMA ACTUALIZARE 28 OCTOMBRIE 2025<\/p>\n\n\t<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"wp-bootstrap-blocks-container container mb-2 mt-xl-5\">\n\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-11 col-xl-10 mx-auto pb-4 px-0\">\n\t\t\t\n\n<h1 class=\"wp-block-heading text-uppercase fs-28\"><strong>Terms and conditions<\/strong><\/h1>\n\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-11 col-xl-10 mx-auto  px-0\">\n\t\t\t\n\n<p><strong>AGREEMENT REGARDING THE INFORMATION CONTAINED ON THE SITE AND ITS USE<\/strong><\/p>\n\n\n\n<p><strong>Please read the terms and conditions of use set out below carefully before using or obtaining any materials, information, products or services through hotelizvoare.ro. By accessing hotelizvoare.ro, you agree to accept, without limitation or qualification, all of these terms and conditions of use.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">If you do not accept these Terms and Conditions, please leave the hotelizvoare.ro website.<\/mark><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>1. Terms and conditions of use<\/strong><\/p>\n\n\n\n<p>This document refers to the conditions under which the website www.hotelizvoare.ro can be used. By accessing or using the website www.hotelizvoare.ro, you agree to the terms and conditions below. We reserve the right to change, modify, add or delete parts of these terms at any time, without notice, and, to the extent not otherwise provided, such changes will become effective immediately. As such, please check these terms periodically for any changes. Your continued use of the website after changes to this agreement have been made will mean that you accept those changes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>2. User rights<\/strong><\/p>\n\n\n\n<p>The user of www.hotelizvoare.ro has the right to access and view the content of the site, to print parts of it on paper and to save pages in electronic format, exclusively for personal, non-commercial purposes. The site is available only to natural or legal persons who can conclude valid contracts in accordance with Romanian law. Expressly, the site and the services offered through it are not available to persons under 18 years of age. The materials available on or through the site are provided solely for informational purposes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>3. User obligations<\/strong><\/p>\n\n\n\n<p>This site, together with all its modules and materials, is the registered property of Biosan SRL.<\/p>\n\n\n\n<p>You agree to comply with the following obligations including but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>It is prohibited to copy, reproduce, republish, upload, post, modify, transmit or distribute the site and the materials presented without the permission of BIOSAN SRL. Unauthorized use of this site and\/or the materials contained may constitute a violation of copyright, trademark, intellectual property or other legal regulations.<\/li>\n\n\n\n<li>It is prohibited to transmit political, pornographic, racist or any other materials that violate the law.<\/li>\n\n\n\n<li>It is prohibited to create databases or manuals by downloading the content of the site page by page. Copies may only be made in accordance with the terms of use.<\/li>\n\n\n\n<li>The information provided by you must not contain viruses, &#8220;Trojan Horses&#8221;, &#8220;logic bomb&#8221; mechanisms or other programming methods designed to interfere with or intercept the operation of our system.<\/li>\n\n\n\n<li>Requests for redistribution or republication of content should be addressed to SC BIOSAN SRL at: office@hotelizvoare.ro<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>4. External content<\/strong><\/p>\n\n\n\n<p>The content of our site may include statistical modules, links to and from external sites, as well as other materials from third parties. These are included because we consider them relevant to you or to S.C. Biosan SRL. We disclaim any responsibility regarding the accuracy, content or availability of information found on sites that are linked to this site. The content of these sites may change without prior notice, which is why we are not responsible for the content, services or any other situations related to or originating from these sites. These third-party sites may use their own cookies, collect data or request information from users.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>5. Data use<\/strong><\/p>\n\n\n\n<p>You agree that you use the site at your own risk. SC BIOSAN SRL assumes no responsibility for the correctness and accuracy of the information presented. www.hotelizvoare.ro is a site with informative content. SC BIOSAN SRL does not guarantee in any way, explicitly or implicitly, the timeliness and completeness of the data and information published on the site. Any inconsistencies or errors that may occur between the content of the site and the actual information do not imply any liability, of any nature, on the part of SC BIOSAN SRL. We reserve the right to modify, correct or improve the site at any time, without prior notice.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>6. Disclaimers<\/strong><\/p>\n\n\n\n<p><strong>You agree that you use the site at your own risk.<\/strong><\/p>\n\n\n\n<p>The data and information publicly accessible on this site do not constitute guarantees, advice or commitment on the part of SC BIOSAN SRL.<\/p>\n\n\n\n<p>SC BIOSAN SRL shall not be liable to any person or entity for any damages whatsoever resulting, directly or indirectly, from the use of the site, as a result of any error or omission. We reserve the right to cancel or modify reservations when it is proven that a guest is engaged in fraudulent or inappropriate activities, without any liability to you.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>7. Newsletter and promotional materials<\/strong><\/p>\n\n\n\n<p>Following your consent, you may receive promotional materials, offers or surveys from us or our collaborators. If you wish to no longer receive such materials, please contact us via the contact page on the site or at the e-mail address: office@hotelizvoare.ro.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>8. Rates<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rates differ depending on the type of room chosen, the package selected, the period of accommodation, as well as the number of people who will be accommodated in the respective room.<\/li>\n\n\n\n<li>All rates displayed on the site, in official offers and on booking platforms include VAT, in accordance with the legislation in force in Romania.<\/li>\n\n\n\n<li>Currently, the standard VAT rate applicable is 21% for general services and 11% for accommodation and public catering services (11% and 21% VAT).<\/li>\n\n\n\n<li>The rates displayed on the site are expressed per room, per night, and include:\n<ul class=\"wp-block-list\">\n<li>breakfast,<\/li>\n\n\n\n<li>free Wi-Fi,<\/li>\n\n\n\n<li>free parking,<\/li>\n\n\n\n<li>access to the outdoor swimming pool with thermal water and hot tub,<\/li>\n\n\n\n<li>access to the gym,<\/li>\n\n\n\n<li>access to the indoor playground.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>In the case of special offers, the rates are expressed per person and vary depending on the room type. Each special offer (Christmas, New Year&#8217;s Eve, Easter, December 1, March 8, Halloween, Valentine&#8217;s Day, Pentecost, etc.) is personalized and presented in detail.<\/li>\n\n\n\n<li>During school holidays and the summer season, rooms are exclusively available through half-board accommodation packages.<\/li>\n\n\n\n<li>Half board accommodation rates include:\n<ul class=\"wp-block-list\">\n<li>Swedish buffet breakfast,<\/li>\n\n\n\n<li>a statement budget of 120 lei\/person\/day for lunch\/dinner (served \u00e0 la carte in the restaurant),<\/li>\n\n\n\n<li>access to the outdoor swimming pool with thermal water and hot tub,<\/li>\n\n\n\n<li>access to the gym,<\/li>\n\n\n\n<li>free parking and Wi-Fi.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Rates do not include the tourist promotion tax, representing 2% of the value of the accommodation rates (excluding VAT\/room\/night), according to Local Council Decision no. 123\/27.12.2022. Rates are expressed in RON.<\/li>\n\n\n\n<li>Rates are differentiated for weekends and weekdays. Weekends are considered: Friday and Saturday.<\/li>\n\n\n\n<li>For the weekend, reservations are made for a minimum of 2 nights of accommodation, regardless of room type (Friday &#8211; Saturday &#8211; Sunday).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>9. Booking policy<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reservations can be made through: direct reservations on the website, email, telephone, authorized partners (travel agencies), online platforms (e.g. Booking).<\/li>\n\n\n\n<li>The reservation is considered completed only after confirmation by email.<\/li>\n\n\n\n<li>For direct reservations on the site or those made through online platforms, a credit card guarantee will be requested to confirm the reservation.<\/li>\n\n\n\n<li>Your reservation can only be confirmed if you provide us with all the requested information. Please ensure that your personal details are correct and complete.<\/li>\n\n\n\n<li>Reservations become firm only after payment of an advance of at least 50% of the total value of the requested services.<\/li>\n\n\n\n<li>The difference up to the total value of the accommodation services is paid by the time of check-in or directly at the reception, in cash or by bank card.<\/li>\n\n\n\n<li>Last minute telephone reservations, not guaranteed by paying a deposit or providing valid bank card details, are kept in the reservation system until 5:00 PM on the day of check-in. After this time, in the absence of prior confirmation, reservations will be automatically canceled from the system.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>10.<\/strong> <strong>Payment and billing methods<\/strong><\/p>\n\n\n\n<p><strong>Accepted payment methods<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cash at the hotel reception<\/li>\n\n\n\n<li>Credit\/Debit card<\/li>\n\n\n\n<li>Bank transfer<\/li>\n\n\n\n<li>Vacation cards: Pluxee (Sodexo), Up Romania, Edenred Card payment is available both at the hotel reception and at the restaurant. We accept the following types of cards: VISA, VISA Electron, VISA PayWave, MasterCard, Maestro, Cirrus, Revolut. Contactless cards are also accepted.<\/li>\n<\/ul>\n\n\n\n<p><strong>Invoicing and tax documents<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The unit issues a tax receipt for any service provided.<\/li>\n\n\n\n<li>The requested services are invoiced and sent with the confirmation of the reservation.<\/li>\n\n\n\n<li>To issue the tax invoice, please send your personal data correctly:<\/li>\n\n\n\n<li>Individual: CNP and full address<\/li>\n\n\n\n<li>Legal person: company name and CUI<\/li>\n<\/ul>\n\n\n\n<p><strong>Be careful when making payments!<\/strong> Starting from 01.01.2024, the customer for issued tax invoices can no longer be changed. If you pay the advance to an individual, it can no longer be transferred to a company or to another person&#8217;s name.<\/p>\n\n\n\n<p><strong>Payment with holiday card<\/strong><\/p>\n\n\n\n<p>To pay the advance with a holiday card, please provide us with the following information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name and surname of the holder<\/li>\n\n\n\n<li>Address<\/li>\n\n\n\n<li>CNP (required)<\/li>\n\n\n\n<li>Card issuing company (Edenred, Up, Sodexo)<\/li>\n\n\n\n<li>Card number<\/li>\n\n\n\n<li>Expiration date<\/li>\n\n\n\n<li>Amount you want us to debit<\/li>\n<\/ul>\n\n\n\n<p><strong>Important<br><\/strong>The cardholder must be present at the time of accommodation. The advance payment paid with the holiday card is non-refundable, but can be rescheduled under certain conditions.<\/p>\n\n\n\n<p><strong>Restaurant services<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For a tax receipt with RO, please request it before it is issued.<\/li>\n\n\n\n<li>For a tax invoice, the request must be made on the day of the meal service.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>11. Cancellation, modification, rescheduling policy<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancellations are communicated by the client directly to the Hotel Izvoare reception, by fax at 0350 412 200 or by e-mail at: rezervari@hotelizvoare.ro \/ office@hotelizvoare.ro. Cancellation takes effect only after written confirmation from the hotel.<\/li>\n\n\n\n<li>Any reservation cancellation must be sent in writing to rezervari@hotelizvoare.ro with:\n<ul class=\"wp-block-list\">\n<li>minimum 2 calendar days before the first day of accommodation in low season\/mid season<\/li>\n\n\n\n<li>minimum 14 calendar days before for special packages<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Reservations can be canceled free of charge at least 48 hours before the check-in date for:\n<ul class=\"wp-block-list\">\n<li>reservations made directly to the hotel<\/li>\n\n\n\n<li>reservations through partner agencies, based on a cancellation order from the contracting agency<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Cancellations made after this deadline are considered &#8220;No Show&#8221; and 100% of the contracted room rate for the entire reserved period will be charged.<\/li>\n\n\n\n<li>Changing the period of accommodation or room type is done by written request, confirmed by the hotel reception, within the limit of available places.<\/li>\n\n\n\n<li>Changing the accommodation period during the stay is not allowed. If the period is shortened, the full amount of the accommodation will be charged.<\/li>\n\n\n\n<li>In exceptional cases (accident, death in the family, hospitalization &#8211; with supporting documents), cancellation can be made 24 hours before check-in. In this case, the amount paid as a deposit is not refunded, but the stay can be rescheduled for an available period, agreed upon by both parties.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>12. Check-in and check-out policy<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check-in time is 3:00 PM.<\/li>\n\n\n\n<li>Check-in after 1:30 PM is possible, but this depends on availability on the day.<\/li>\n<\/ul>\n\n\n\n<p>You are required to present your ID card or passport for registration in the hotel management system and issuance of the room access card. You must also check and sign the arrival and departure announcement form.<\/p>\n\n\n\n<p><strong>Check-in \/ Check-out<br><\/strong>Check-out time: 11:30<br>(time at which all services included in the package stop)<\/p>\n\n\n\n<p><strong>Early check-in \/ Late check-out<\/strong><br>Only available if there are more than 5 rooms available on that day.<br>Please contact the hotel reception one day before arrival\/departure.<br>These services incur additional costs.<\/p>\n\n\n\n<p><strong>Late check-out:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Until 16:00 \u2192 80 RON supplement<\/li>\n\n\n\n<li>Until 18:00 \u2192 140 RON supplement<\/li>\n\n\n\n<li>After 18:00 \u2192 full night&#8217;s accommodation fee<\/li>\n<\/ul>\n\n\n\n<p><strong>Early check-in:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Starting from 10:00 \u2192 80 RON supplement<\/li>\n\n\n\n<li>Starting from 08:00 \u2192 140 RON supplement<\/li>\n\n\n\n<li>Service can be confirmed 24 hours before check-in<\/li>\n<\/ul>\n\n\n\n<p><strong>Other useful information<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Upon departure, the access cards must be handed over to the reception. If the card cannot be returned, an additional fee will be charged.<\/li>\n\n\n\n<li>Products consumed from the minibar are paid for at the hotel reception.<\/li>\n\n\n\n<li>Access to the sauna and massage services are subject to a fee and must be booked in advance at the reception.<\/li>\n\n\n\n<li>Items forgotten or found in the room or on the hotel premises are kept for a maximum of 3 months.<\/li>\n\n\n\n<li>The hotel is not responsible for items lost on the premises of the hotel, in the restaurant or in the beach\/pool\/bar area.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>13. Children and extra bed policy<\/strong><\/p>\n\n\n\n<p>Families with children are welcome at Hotel Izvoare.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Children under 7 years old benefit from free accommodation and breakfast.<\/li>\n\n\n\n<li>For children under 2 years old, there is the possibility of providing a baby cot. Please inform us of this option when making the reservation.<\/li>\n\n\n\n<li>Children between the ages of 7 and 14 years old are accommodated in rooms with their parents. The rooms will be equipped with additional beds, for a fee. Lunch and dinner are paid according to the \u00e0 la carte order.<\/li>\n\n\n\n<li>Children over 14 years old are considered adults and pay for accommodation and meals according to adult rates.<\/li>\n\n\n\n<li>Rooms occupied by an adult and a child over 7 years old are considered double rooms.<\/li>\n\n\n\n<li>Hotel Izvoare does not accept accommodation for children under 18 years old who are not accompanied by their parents or legal representatives, except for those who are part of organized groups, accompanied by the group leader.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>14. Pet policy<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pets, regardless of size, are strictly prohibited inside the hotel and in the restaurant.<\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>15. Smoking<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Smoking is strictly prohibited in the rooms and adjacent areas, in accordance with the applicable legislation in force (Law no. 15\/2016). It is only allowed in specially designed and signposted areas.<\/li>\n\n\n\n<li>Smoking is allowed inside the hotel exclusively:\n<ul class=\"wp-block-list\">\n<li>on the terraces and balconies of the rooms,<\/li>\n\n\n\n<li>on the restaurant terrace,<\/li>\n\n\n\n<li>on the swimming pool terrace.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Failure to comply with this requirement, if smoking causes material damage (e.g. damage to the carpet, curtains, drapes, furniture), will result in:\n<ul class=\"wp-block-list\">\n<li>a fine established according to the internal regulations, communicated in the presentation folder,<\/li>\n\n\n\n<li>collection of the value of the damage caused.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>16. Notifications<\/strong><\/p>\n\n\n\n<p>Any notifications regarding the terms and conditions contained on the site can be sent to the following address: office@hotelizvoare.ro.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>17. Termination of acceptance<\/strong><\/p>\n\n\n\n<p>These terms are in effect for the duration of your access to the Site. You may terminate your acceptance of these terms at any time by disconnecting from the Site and destroying all materials obtained and all related documents whether made in accordance with the terms of the Agreement or otherwise.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity pt-1 border-0 bg-info w-25 ml-0 my-4\"\/>\n\n\n\n<p><strong>18. Applicable law<\/strong><\/p>\n\n\n\n<p>The applicable law is Romanian law. Any disputes arising from this agreement will be resolved by the competent court at the headquarters of SC BIOSAN SRL. You agree that any legal action arising from or in connection with the terms of this agreement will be brought before the courts of Romania, at the headquarters of SC BIOSAN SRL.<\/p>\n\n\n\n<p class=\"small\">LAST UPDATE OCTOBER 28, 2025<\/p>\n\n\t<\/div>\n\n<\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3428","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hotelizvoare.ro\/en\/wp-json\/wp\/v2\/pages\/3428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hotelizvoare.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hotelizvoare.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hotelizvoare.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hotelizvoare.ro\/en\/wp-json\/wp\/v2\/comments?post=3428"}],"version-history":[{"count":97,"href":"https:\/\/www.hotelizvoare.ro\/en\/wp-json\/wp\/v2\/pages\/3428\/revisions"}],"predecessor-version":[{"id":3566,"href":"https:\/\/www.hotelizvoare.ro\/en\/wp-json\/wp\/v2\/pages\/3428\/revisions\/3566"}],"wp:attachment":[{"href":"https:\/\/www.hotelizvoare.ro\/en\/wp-json\/wp\/v2\/media?parent=3428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}