Privacy policy

Privacy policy


BIOSAN S.R.L. with its registered office in Calimanesti, str. Calea lui Traian no. 728, Valcea County, CIF RO15868228, registered in the Trade Register under no. J38 / 905/2003, as data controller, we hereby inform you of the processing of your personal data in accordance with the General Data Protection Regulation [“GDPR”] and the national law in force.


BIOSAN SRL will process your personal data, such as name and surname, no. phone number, e-mail address, billing address, delivery address, data on how you use the site, for example your behavior / preferences / habits within the site, as well as any other categories of data on which you provide to them directly in the context of the creation of the user account, in the context of placing an order through the site or in any other way resulting from the use of the site. For the development of the contractual relationship between you (or the partner BIOSAN whose contact you are) and BIOSAN SRL, respectively for taking, validating, sending and invoicing the reservation placed on the site, your information on the status of the reservation, etc., the basis for processing your data is based execution of the contract concluded with you (or the BIOSAN partner whose contact you are) or to take action at your request before concluding a contract.

The provision of your personal data is required. The refusal to provide the data may have as a consequence the impossibility of carrying out the contractual relations between you and BIOSAN SRL-HOTEL IZVOARE CACIULATA.

BIOSAN SRL processes your personal data in order to fulfill its legal obligations in the context of the services provided, including the obligations regarding access, records and protection of tourists in tourist reception structures, those in fiscal matters, as well as in archiving. The processing of your data for this purpose is necessary on the basis of legal obligations. Providing your data for this purpose is necessary. The refusal to provide the data may result in the impossibility of BIOSAN SRL – HOTEL IZVOARE CACIULATA to comply with its legal obligations and therefore in the impossibility to offer you the services.

We also process your personal data for marketing activities, respectively for the transmission of commercial communications (by e-mail, sms) regarding the products and services offered by HOTEL IZVOARE CACIULATA. The processing of your data for this purpose is based on your consent, if you choose to provide it. To unsubscribe from receiving such commercial communications you can use the option at the end of each email / sms containing commercial communications. Providing your data for this purpose is voluntary.

At the same time, we process your personal data to resolve complaints, grievances and to monitor traffic and improve your experience on the site, the basis in this case being the legitimate interest of SC BIOSAN SRL.

BIOSAN SRL will process your personal data that you provide to us as a candidate in the context of applying for a job within BIOSAN through the site or in any other way, such as name, surname, e-mail address, no. telephone, experience as well as any other data included in the documents you choose to provide us in order to carry out specific recruitment activities. The processing of your data for this purpose is based on the steps taken at your request for the conclusion of a contract. Providing your data for this purpose is voluntary. Refusal to provide data may result in our company being unable to consider you in the recruitment process.


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You will not be subject to a decision of ours based solely on the automatic processing of your data (including profiling) that would have legal effects on you or affect you in a similar manner to a significant extent.


BIOSAN SRL will process your personal data as long as necessary to achieve the processing purposes mentioned above.

If you are a client (or a contact person of a client), we will process your data for the entire duration of the contractual relations and subsequently according to the company’s internal policies, respectively for the time necessary to fulfill the legal obligations incumbent on HOTEL IZVOARE hat.

If you withdraw your consent for the processing of data for marketing purposes, BIOSAN SRL will stop processing your personal data for this purpose, without affecting the processing carried out by BIOSAN SRL based on the consent expressed by you before its withdrawal.


In order to fulfill its processing purposes, BIOSAN SRL may disclose your data to the partners of HOTEL IZVOARE CACIULATA, to affiliated companies, to third parties or entities that support BIOSAN SRL in providing services (eg courier companies, IT service providers) , or to the central / local public authorities, in the following exemplary cases listed: for the administration of the site; in situations where this communication would be necessary for the awarding of prizes or other facilities to customers, obtained as a result of their participation in various promotional campaigns organized by BIOSAN; to maintain, personalize and improve the site and the services provided through it; for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication; for the transmission of commercial marketing communications, under the conditions and limits provided by law; when the disclosure of personal data is provided by law, etc.

We will also disclose your personal information to third parties: if you request or consent to us; persons who can demonstrate that they have the legal authority to act on your behalf; where it is in our legitimate interest to do so in order to administer, expand or develop the business; where we are required to disclose your personal data in order to comply with a legal obligation, any legal request from governmental or executive authorities, and as may become necessary to meet certain national security or law enforcement requirements or to prevent certain illegal activities; to respond to any claims, to protect our rights or those of a third party, to protect the safety of any person or to prevent any illegal activity; or to protect the rights, property or safety of BIOSAN SRL, its employees, its customers, suppliers or others.


Under the conditions provided for by the legislation on the processing of personal data, as data subjects, you enjoy the following rights

  • the right to information, respectively the right to receive details regarding the processing activities performed by, according to those described in this document;
  • the right to access data, respectively the right to obtain confirmation from Hotel Izvoare Caciulata regarding the processing of personal data, as well as details on the processing activities such as the way the data is processed, the purpose for which the processing is done , recipients or categories of recipients of the data, etc .;
  • the right to rectification, respectively the right to obtain the correction, without justified delays, by Hotel Izvoare Caciulata of inaccurate / unjustified personal data, as well as the completion of incomplete data; The rectification / completion shall be communicated to each addressee to whom the data have been transmitted, unless this proves impossible or involves disproportionate effort.
  • the right to delete data, without undue delay, (“right to be forgotten”), if one of the following reasons applies:
    • they are no longer necessary for the purposes for which they were collected or processed;
    • if consent is withdrawn and there is no other legal basis for processing;
    • if the data subject opposes the processing and there are no legitimate reasons prevailing;
    • if personal data has been processed illegally;
    • if personal data must be deleted in order to comply with a legal obligation;
    • personal data have been collected in connection with the provision of information society services under Union or national law under which the controller is located.

It is possible that, following the request to delete the data, Hotel Izvoare Caciulata will anonymize these data (thus depriving them of personal character) and continue in these conditions the processing for statistical purposes:

  • the right to restrict the processing to the extent that: the person disputes the accuracy of the data, for a period that allows us to verify the correctness of the data;
  • the processing is illegal and the data subject opposes the deletion of personal data, instead requesting the restriction of their use
  • the controller no longer needs personal data for the purpose of processing, but the data subject requests it for the establishment, exercise or defense of a right in court; or
  • the data subject has objected to the processing (other than direct marketing), for the period during which it is verified whether the legitimate rights of the controller prevail over those of the data subject.
  • the right to data portability, ie the right to receive personal data in a structured, commonly used and easy-to-read format, as well as the right to have this data transmitted by [website owner to another data controller, insofar as the conditions provided by law are met
  • the right to object – in respect of processing activities may be exercised by submitting a request as indicated below;
  • at any time, for reasons related to the particular situation of the data subject, that the data concerning him be processed on the basis of the legitimate interest of BIOSAN SRL or on the basis of the public interest, except in cases where HOTEL IZVOARE CACIULATA may demonstrate that it has legitimate and compelling reasons justifying the processing and prevailing over the interests, rights and freedoms of the data subjects or that the purpose is to establish, exercise or defend a right in court;
  • at any time, free of charge and without any justification, that the data concerning it be processed for the purpose of direct marketin
  • the right not to be subject to an automatic individual decision, ie the right not to be the subject of a decision taken solely on the basis of automatic processing activities, including the creation of profiles, which produce legal effects concerning the data subject or affect him in similarly to a significant extent;
  • the right to apply to the National Authority for the Processing of Personal Data or to the competent courts, to the extent deemed necessary.

For any additional questions regarding the way in which personal data are processed and to exercise your rights mentioned above, please contact us using the following e-mail address:

The monitoring of the observance of the legal requirements in this field is ensured also by the data protection officer designated within BIOSAN SRL, having the following contact data: correspondence address: str. Calea lui Traian, no. 565, Calimanesti, Jud Valcea, CP 245600; e-mail address: